Starfish for RC Students

Starfish Logo

We Look Forward to Connecting With You!

Starfish provides comprehensive tools that will help you connect with resources. 

Reedley College is using Starfish for:

  • Early Alert
  • Referrals
  • Appointment Scheduling
  • Student Education Planning 

You can also use Starfish to connect with resources at other colleges within State Center Community College District.

As a student, Starfish creates a success network of communication that helps ensure you are connected and that the right people are able to provide you with assistance as needed!

How to login to Starfish

You can access Starfish directly using your campus login credentials.

Starfish Dashboard ScreenClick on the menu in the top left hand corner of your Home page and select Dashboard.

  • Calendar: Shows you upcoming calendar items such as class meetings and appointments. 
  • Notifications: Shows you active flags, referrals or action items that have been assigned to you by members of your Success Network.
  • My Connections: Shows people that you are connected to such as instructors or team coaches. 
  • My Services: Shows you specific services that you are connected to.  
  • Kudos: Show when people have recognized your positive efforts!

Starfish My Success Network MenuClick on the menu in the top left hand corner of your Home page and select My Success Network.

Your network displays the people and offices that are available to help you succeed.

Your Connections

Your Connections lists your instructors and any possible primary counselors you may have.

Services

Your Services lists reflect resources that are available to you based on your connection to specific programs.  In Fall 20 we will be scheduling by Pathways.  Your pathway connection(s) is listed is based on your current active major(s). If you’re looking to see a counselor in a different area of expertise, you can use the search bar on top. You can search by name or service.

RC Tiger Logo

Look for RC services with a Tiger! If you are taking courses at one of the other SCCCD campuses, you may see their services as well. 

 

Tip! If a service includes a waiting room for walk-in appointments, you can click the “Waiting Room” link to find out how many students are currently in line.

Starfish Menu - Tell Us About Yourself

Starfish Tell Us About Yourself Flyer

"Tell Us About Yourself" will be turned on at key times so you may not always see it.  When you complete these questions, it allows us to help connect you with information and resources that will better support you. 

The first time, you will first be asked to complete the The Hope Center #RealCollege Survey. You will only be asked to complete this once.

Next are the SCCCD Starfish Student Intake Questions. You will be able to update your responses each time we turn on the feature, so if your needs change, please make sure to update your answers.

 

Starfish Menu - Messages SelectionClick on the menu in the top left hand corner of your Home page and select Messages.

Click on any message in the list to display the full contents of that message. These messages were also sent to your SCCCD email and to any alternate address you added to your profile.

 

Starfish Menu - Request AssistanceNeed Some Help?  Request Assistance!

Starfish – Request Assistance Flyer

"Request Assistance" is how you can ask for help with specific things.  When you submit a request assistance item, you will automatically be sent a message with information about the resources available at each of the college within State Center Community College District.  You can find this in your Messages Channel and it will also be sent to your student email address.  

We will be able to see that you have asked for help and provide any support you might need to connect with our resources.  

Video Demos

Currently, Reedley College counselors are using Starfish Degree Planner to develop Student Education Plans (SEP’s).  Eventually students will be able to access Degree Planner in Starfish to view their SEP, however until that happens, counselors will be providing students with a copy of the developed plan.  The video below will help you understand your SEP printout.   

FAQ (Frequently Asked Questions)

Usually when the scheduled appointment time in Starfish shows up as a different time in your student email your student email time zone settings need to be revised.    

Not everyone is using Starfish to schedule appointments.

You can view the appointment on your Dashboard and you will receive an email notification to your SCCCD college email.

You may have to search further out for additional dates and times.

Contact the person who raised the flag. Also connect with other individuals in your “My Success Network”.

We are only displaying RC services to students who either have an active RC major and/or are taking more than half of their units at RC. If you need to see someone at RC, you can either browse through the Other Services on the bottom of your Success Network or use the search bar on top.

Reedley College introduced Guided Pathways in Fall 2020. Each Pathway has a team of people who work closely together to provide you with specialized counseling and support for your major. This team includes counselors that specialize in the majors that fall in that pathway.  If you don’t have an assigned counselor through one of our special programs and you’re unsure of your major, this should be your first stop in finding a counselor to meet with. 

Here are the Pathway Services that will have appointments available in Starfish Starting in Fall 2020. 

If you know the name of the counselor, search his/her name in the search bar. In their profile, you can choose “Schedule”. You can also browse all services by clicking “Other Services” at the bottom of your Success Network or search for the Service in the search bar on top. Each Pathway Service will list the majors that pathway covers.

Reedley Colleg Pathway Services: 

  • RC Pathway: Ag & Natural Resources
  • RC Pathway: Art, Music and English
  • RC Pathway: Business
  • RC Pathway: Child Development & Education
  • RC Pathway: Industry and Manufacturing
  • RC Pathway: Social Sciences
  • RC Pathway: STEM