Office Technology

The Reedley College Office Technology program contains two routes to completion.

  1. Medical Administrative Assistant
  2. Administrative Assistant

Faculty

Toni Ensz - Office Technology

Education:  California State University Fresno

Private Industry Experience: Executive Sales Assistant; Payroll Specialist; Receptionist


Medical Administrative Assistant

Overview

This program prepares students to register new patients and assist with form completion, retrieve charts, enter patient data and demographics into a computer database, perform various typing requests, maintain and file treatment records, prepare schedules, call patients with appointment reminders, answer phones and route messages, call the pharmacy for prescription order refills and arrange for a patient’s hospital admission. They will also be able to make sure copies of lab test results are mailed to patients and demonstrate the ability to meet deadlines and handle multiple tasks. Keyboarding and computer skills, knowledge of word processing applications, thorough knowledge of medical terminology, efficient filing skills, basic grammar, spelling and arithmetic, knowledge of the scheduling, registration, or admission process and excellent customer services skills are learned and practiced in this program.

Degree

Medical Administrative Assistant, Associate in Science Degree

Certificate

Medical Administrative Assistant, Certificate of Achievement

Administrative Assistant

Overview

This program prepares students to efficiently perform general office work including: using application software to create and edit documents, spreadsheets, and database files; managing a records system; applying basic accounting skills; sorting and distributing mail; and managing a phone system. Positive communication skills are developed throughout the program including skills necessary to attain a position in an office and succeed in the workplace.

Degree

Administrative Assistant, Associate in Science Degree

Certificates

Administrative Assistant, Certificate of Achievement

Office Assistant, Certificate of Achievement

Receptionist, Certificate of Achievement