IT Transition Aid

Mar 16, 2020

As the IT department begins its transition assistance we recognize the many of you will need to pick up computer assets based on your individual needs. In order to do this and avoid congestion, we would ask that you call the IT helpdesk to arrange a time to pick up your IT asset and have it configured according to your needs. The following numbers are available for you to call:

Internal Ext. 3555

Main Number: 559-637-2555

These numbers can also be used to contact IT for service needs. However as the request demand on the IT department is increasing for all normal service needs, we would ask that you present a ticket for request to the helpdesk ticket system at:

http://rchelpdesk.reedleycollege.edu/helpdesk/WebObjects/Helpdesk.woa


This will ensure that your need is seen immediately by all IT staff and can be addressed by the appropriate technician in the most expeditious manner. Thank you all for your cooperation during this transition. Rest assured that the IT department will do everything in its power to assist you and ensure a smooth remote experience.

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