Essentials of Supervision & Leadership

Program Details

Program Highlights

  • Learn essential skills needed by all supervisors
  • Strong supervisory skills lead to improved productivity, greater employee satisfaction, higher quality work, and employee retention
  • This program will benefit supervisors in all workplaces and sectors

Who Should Attend

  • First line supervisors, leads, new supervisors, supervisors who need a refresher, workplace coaches and mentors, anyone wanting to be a better leader

Essential Skills of Communicating | TBD

  • Create a climate of open communication
  • Construct clear and concise messages
  • Manage nonverbal behaviors and listening skills to improve communication

Essential Skills of Leadership | TBD

  • Inspire, empower, and motivate team members
  • Work with team members in a way that enhances employee self-esteem
  • Involve team members in solving problems and decision making

Developing Performance Goals & Standards | TBD

  • Use performance management skills to hold employees accountable
  • Develop clear work standards using the SMART approach (Specific, Measurable, Attainable, Results-oriented, and Time-specific)
  • Involve team members in creating performance standards

Providing Performance Feedback | TBD

  • Use a fair, fact-based, and collaborative approach for feedback sessions
  • Improve work performance while maintaining employee self-esteem
  • Develop a systematic approach to performance improvement

Registration

Dates & Times: 

Dates coming soon!

Location: 

SCCCD Herndon Campus, 390 W Fir Avenue, Building B, Room 305, Clovis, CA 93611

Registration Fee: 

$320 - Includes all 4 sessions and class materials

Space is limited! Registration in advance required! Call: 559.243.7530